Who is responsible
The company to which your request is addressed (SCOOPS FINATAWA, MALOUM AND PARTNERS SARL or KOYA S.A.) is responsible for processing it. Contact: businessmoma@gmail.com
What we collect
The information you type into a form or the chat, the files you attach, the date, the page language and a technical IP address used only to prevent abuse.
Where it is stored
Requests and attachments are stored on Cloudflare's infrastructure, with access restricted to authorized staff by password. Chat questions are processed by Anthropic's Claude AI service to generate answers. When the team is asked for help, the question is forwarded on WhatsApp (Meta).
How long
Business requests: up to 3 years after the last contact. Employment applications: up to 2 years. You may ask for deletion at any time.
Your rights
You can request access, correction or deletion of your data by email, quoting your reference number. Cameroon's personal data protection law and, where applicable, the GDPR apply.
Cookies
The site uses no advertising or tracking cookies. Your browser stores only your language and chat history locally.
Last updated: November 2026. Draft to be reviewed by a legal adviser.